Document & Policy Library

Access our fully digital, New Zealand-compliant policies, terms, and agreements. Transparency and customer care are the cornerstones of our premium funding services.

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Target Market Determination (TMD)

Understand the target market for our domestic premium funding solutions, outlining eligible New Zealand domestic policy types and client profiles.

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Terms and Conditions (T&Cs)

Read the standard contractual terms governing FG Finance premium funding facilities for New Zealand commercial and consumer contracts.

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Fee Schedule

A completely transparent, upfront table of all applicable credit card fees, default interests, and charges in NZD. No hidden costs.

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Direct Debit Agreement

Review terms relating to pre-authorized bank withdrawals, direct debit schedules, and dispute mechanisms for New Zealand bank accounts.

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Resolving Complaints Guide

We aim to resolve any concerns quickly and fairly. Read our step-by-step complaints policy, featuring local FSCL arbitration.

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Financial Hardship Policy

Kiwi businesses face dynamic times. If you have been impacted by illness, family crises, or disasters, learn how we can help adapt payments.

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Premium Funding Code of Practice

Our voluntary industry commitment to transparent pricing. Read about the difference between Flat Rate and Annual Percentage Rate (APR).

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Privacy Policy (NZ IPP 3A Compliant)

Read how we protect your personal information under the NZ Privacy Act 2020, with strict IPP 3A disclosures for indirect collections via brokers.